Centrally located large hotel with good amenities. Reception needs to be re-organised for quicker service at peak times - no formal line up or queue - more staff required on check in desk. The rooms on the 22nd floor are spacious, clean and tidy. These rooms will soon need refurbishing with brighter decore.The hallways on this floor also will need new carpet and perhaps some wall features wold add to the ambience. The room lighting needs LED fixtures as reading or writing in room was made difficult of an evening with low lighting. Room cleaning was excellent and linen was clean, crisp anf white. The Executive Guest Lounge for members located in the foyer needs to be made more exclusive and have better seating - perhaps this is also in need of a re-vamp-upgrade soon. The dining area was well lit and food areas about right. However, the seating arrangements and table set out could be reconfigured to suit singles, couples and families so that a large table is not occupied by one or two people only. The food and its presentation was expansive each day. The staff in this area were excellent in service and welcome, and were efficient and professional.
Rogeremery
2023年12月
Great location. Big rooms lots of space.
Paul
2024年4月
Plenty of choice for breakfast. My son really enjoyed making his own waffles 🧇 complimentary towels by the pool, very comfy beds and extremely comfy pillows in the room. Microwave in the lobby, fridge in the room
Gemma
2024年1月
Booked an executive room which included the lounge and breakfast. Ivy and her colleagues looked after us from 6-8pm with some great G&Ts. The hotel is a little edgy but very clean & comfortable. At SS$20 per drink in most Singapore bars the lounge is great value.
Paul
2023年6月
Nothing special to report except that my son really enjoyed the pool.
Gail
2023年5月
The Hotel was situated in close proximity to Chinatown and right near a MRT station. The check in was very efficient and the staff member was very helpful. We had an executive room which gave us access to canapes and drinks between 6-8pm. This was a perfect hotel for people who are looking for a comfortable hotel without an expensive price tag.
Karen
2024年4月
Location is great, right exit from reception has two overpasses, one straight to Chinatown Point and the other to the other side of Havelock Rd.
Lucian
2024年6月
The location was good as it allowed ease to explore Singapore. We had executive level room with lounge access. The room was a good size. The lounge staff very welcoming (ray and ivy). Super staff. Breakfast was sumptuous and tasty. Check in staff very attentive. Pool access very good after a steamy day exploring Singapore. Close to MRT access.
Allan
2024年3月
Upgraded to a bigger room which we were very lucky to have also had the view of the Singapore flyer and the Singapore Esplanade. Loved the water re-filler machine on each floor level, very convenient. As well as towels and amenities available at the lift of each floor and at reception. Situated in a good location, bus stop just around the corner and between MRT Clarke Quay and Chinatown. A few minutes walk and you’re in a shopping centre, so convenient!
Heidi
2024年12月
The location of this hotel was excellent. Right in the heart of the city. Very close to shopping malls with access to lots of restaurants which was very handy. The room was large. The view from our room was amazing!! Staff we very friendly and helpful.
Leethejock
2022年9月